
HP is trying its best to make me sorry I bought their brand.

I am also unhappy with changing my original model 9018 to a 9015 without telling me. I think the quality and operation of their printers have deteriorated and their performance is poor. For nearly 2 weeks, I've been without a printer because I was required to mail the original printer back while I have been waiting for the replacement of the replacement to arrive. During initial setup of the refurbished replacement, it failed to set up and was in permanent paper jam mode. HP service sent me a refurbished 9015 reassuring me that it would be in good condition because the tech would've check out all functions. Get square trade or something to make it. Personally if you liked the machine over-all Id go with the new version which is the 8710 or 8720 (which has a new paper feed system). HP Officejet Pro 8620: replace printhead or dump printer. In just a tad over 30 days, I realized the touchscreen didn't respond to touch, and I couldn't make copies. HP Officejet Pro 8620: replace printhead or dump printer Troubleshooting. I bought an HP Officejet 9018 with an ink subscription. A new printhead assembly might need to be installed when the. I bought a cleaner kit for the printhead, but it didn't correct the problem. HP OfficeJet 7740, 8210, 8700 Printers - Replacing the Printhead.


My HP Officejet 6700 Premium was only a little over 3 years old when the printhead died, and a printhead replacement was more expensive than a new printer and extremely complicated to replace.
